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FAQ AND IMPORTANT INFORMATION

FAQ and Important Information: FAQ

PRINTS

All prints are printed on high quality archival matte paper using high pigment high definition inks.


Specialty prints square or larger than A3 size are outsourced and are museum quality Giclee printed on cotton rag 300gsm or equivalent.


Prints should preferably be framed, displayed behind glass and out of direct sunlight to ensure longevity.


All prints are hand signed by Bee Naree. Please note all prints arrive unframed.

SHIPPING

Orders are processed and prints are shipped within 3-4 days*.  Special order or pre order items do incur a longer timeframe and these prints must be outsourced and ordered in. 

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Bespoke commission Painting times vary depending on the amount of bookings i have. I do my upmost best to give you a timeframe and keep you up to date with your Arts progress. 


I usually post at the beginning of every week, orders placed late on Thursday and Friday will be posted the following Monday to avoid parcels being held over the weekends and decreasing the risk of damage. 

All items will have Australia post tracking numbers.


Items are diligently packaged with the upmost care and Bee Naree Art takes no responsibility for items which are lost or damaged in transit. Should any issues arise please contact Australia post directly to make a complaint or seek reimbursement using your unique tracking number.

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Please keep in mind that delivery times are estimates. The actual delivery time may vary, so please reach out to me before placing a time sensitive order.

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Bee Naree Art posts all deliveries to the address you provide to me, so please - double check your order confirmation email to ensure that the address is the right one. Bee Naree Art accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers.

RETURNS

I do not accept returns, all sales are final.

WHOLESALE

If you have a retail location and you would like to stock my products, please fill out the contact form and I will get back to you as soon as possible with more information.

ORIGINAL ARTWORKS

All Artworks are painted on high quality museum grade cold pressed paper using professional grade watercolour paints.
It is recommended to frame your new artwork behind glass and out of direct sunlight to ensure it's longevity.

LEGALITIES

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All material on this site is the property of beenareeart.com, unless otherwise stated.

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The Artist Bee Naree retains copyright ownership and all the reproduction rights to the artworks and prints. From time to time bespoke commission originals may be in future reproduced as prints or other reproductions. The Artworks may not be reproduced by anyone else other than the Artist Bee Naree in any manner, whatsoever, without a written and signed agreement by the Artist. 

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Bee Naree reserves the right to reject your order if i know or suspect that you intend to resell or copy any of my products as a part of a commercial or personal business. By using my website you accept and agree to my Privacy Policy. 

PRIVACY POLICY

Your privacy is important to me. All information collected by Bee Naree Art on this website and via PayPal or Stripe is only used for the purpose of processing your order and enhancing customer service. Under no circumstances will information ever be given or sold to a third party, nor will i ever record any billing details such as PayPal account information.
All financial transactions are processed by PayPal or Stripe to ensure the highest level of security.

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